Supervisor, Data and Client Production Support Operations (iSeries/File Processing) - REMOTE

The Opportunity

We are seeking a talented Supervisor, Data and Client Production Support (CPS) Operations . This position is responsible ensuring the successful support of day-to-day activities across the iSeries, file processing, and a broad suite of internal and third party systems. This position is responsible for all activities relating to monitoring and responding to client requests and issues, as well as supporting the implementation of client and product project efforts. The Supervisor ensures that all tickets received are researched, triaged, and documented appropriately. The Supervisor is the escalation point for all lower-level staff and other technical areas as needed.

Day In The Life