Job Description
Job Summary
The Order Fulfilment Supervisor is responsible for overseeing daily picking operations to ensure accurate, timely, and efficient order fulfilment in line with customer service, productivity, and quality targets. The role is accountable for managing picking resources, monitoring workflow execution, maintaining inventory handling discipline, and ensuring all outbound orders are picked according to operational priorities, quality standards, and service level requirements. This position works closely with replenishment, inventory, outbound, and warehouse support teams to deliver smooth and controlled warehouse execution.
Job Responsibilities
- Supervise daily picking activities to ensure all orders are fulfilled accurately and on time.
- Plan and allocate manpower based on order volume, wave release, priority orders, and operational workload.
- Monitor picking progress throughout the shift and take timely action to resolve delays,...