Job Description
DUTIES AND RESPONSIBILITIES:
- Operations Management : Oversee daily store operations, including sales, customer service, inventory and delivery. Ensure adherance to SOPs.
- Customer Focus : Handle customer inquiries and complaints, maintain customer satisfaction and uphold the brand image.
- Team Leadership : Train, supervise, and motivate staff.
- Financial Management : Manage budgets, track sales, and maximize profitability.
- Inventory Control : Maintain optimal stock levels to avoid stockouts.
- Reporting & Analysis : Prepare and submit reports (sales, cash, inventory, etc.) to head office.
- Store Maintenance : Ensure store cleanliness, security, and overall presentation.
- Liason with Head office : Communiate effectively with head office and manage store assets.
MINIMUM QUALIFICATIONS:
- College graduate or College Leve...