Supply Chain Process Manager

Ciena

📍 ottawa, on, Canada

Full-time Management & Operations Posted June 06, 2026

Job Description

Responsibilities

  • Design and evolve end-to-end Supply Chain process architecture (Tier 1–4) aligned to business outcomes and transformation priorities
  • Translate strategic objectives such as growth, cost-to-serve reduction, and resilience into executable process designs and operating models
  • Define clear business rules, decision logic, handoffs, and controls that enable orchestration and automation
  • Lead business process design for enterprise workflow and business process management (BPM) platforms such as Pega
  • Partner with Supply Chain, Information Technology (IT), and architecture teams to ensure business intent is accurately implemented
  • Establish and monitor process performance metrics to drive prioritization, continuous improvement, and value realization
  • Enable a shift from functional silos to end-to-end process ownership across the Supply Chain

Benefits

  • Medical, dental, and vision pla...