Support Account Manager (m/f/d)

NetApp

📍 Munich, Bavaria, Germany

Full-time Operations Specialties Managers Posted February 24, 2026

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Job Description

 Title: Support Account Manager (m/f/d) 
 Location:  Stuttgart, DE, 70563 Munchen, DE, 85609 
 Requisition ID: 132697 
Job Summary

The Support Account Manager (SAM) combines technical expertise with customer success skills to ensure clients achieve maximum value from NetApp solutions. The SAM acts as a trusted advisor, driving product adoption, managing escalations, and supporting renewals and expansion opportunities.
Key Responsibilities
Advise customers on NetApp products and services to meet business goals.

Build and maintain relationships with technical stakeholders.

Oversee onboarding, adoption, and capacity management.

Conduct technical health checks and manage escalations.

Use data insights for proactive risk mitigation.

Assess and optimize customer NetApp assets.

Collaborate with Renewal Specialists and Sales for renewals and ex...
                

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Job Details

Location

Munich, Bavaria, Germany

Job Type

Full-time