Job Description
ISI is looking for a proactive and customer-focused Support Engineer I to join our IT team.
This role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment.
As a Support Engineer, you will play a critical role in delivering top-notch technical support, monitoring system health, and ensuring compliance with industry security standards such as CMMC and NIST 800-171. Duties/Responsibilities:
- Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management. Perform basic administrative tasks in Azure, Google Workspace, and ticketing systems. Troubleshoot Windows, Mac, and Linux operating systems Assist with setting up and configuring desktops, laptops, monitors, and other peripherals. Perform end user management and account provisioning. Diag...