Support Engineer

NielsenIQ

📍 Mexico City, Federal District, Mexico

Full-time Computer Occupations Posted February 26, 2026

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Job Description

Company Description
R25_0022829
Our NielsenIQ Technology teams are working on deploying “Yieldigo” - a SaaS based solution for price optimization.
As a Support Engineer, you’ll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Israel, Toronto and Chennai.
Job Description
Full-time
Provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within SLAs
Research, diagnose, troubleshoot and identify solutions to resolve customer technical issues
Collaborate internally and support the technical onboarding of new customers including users’ set-ups, configurations, etc
Monitoring & validating data automated processes
Document knowledge and help...
                

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Job Details

Location

Mexico City, Federal District, Mexico

Job Type

Full-time