Job Description
Job Title: Partner Portal Support Specialist
Job Mode: Contract
Job Location: Reading, UK
Rate: 18-20 GBP/Hour
Are you passionate about delivering exceptional customer and partner experiences? We are looking for a Partner Portal Support Specialist to join a dynamic global team.
WHAT THE ROLE OFFERS
- Be a brand ambassador for client to partners.
- First line of support and effective triage for incoming partner requests and troubleshooting
- Partner Portal Administration
- Partner Onboarding and provisioning
- Trial and Demo order processing
- Case management
Key Responsibilities:
✔️ Serve as the first point of contact for partner portal support inquiries
✔️ Manage partner onboarding, provisioning, and profile enablement
✔️ Support login credential setup and troubleshooting
✔️ Process trial and demo requests to help partners showcase pro...