Support Triage & Routing Specialist

Anvixa, LLC. is seeking a Member of Technical Staff in Bogotá to join their Support Operations team. This role is vital in managing incoming support tickets, diagnosing requests, and routing them to the appropriate departments. Your ability to maintain organized records and follow up on tickets will be key to ensuring smooth operations.

Ideal candidates will have over 3 years of technical support experience, strong attention to detail, and be comfortable with ticketing tools. Join Anvixa to help refine our support processes!