Switchboard Agent in Kananaskis
P
Pomeroy Lodging
📍 banff, division no. 15, Canada
Job Description
Elevate guest experiences as a Switchboard Agent in Kananaskis, Alberta with a starting pay of $18 per hour. This role supports 24-hour operations with a focus on exceptional service.
You will contribute to guest satisfaction by managing phone communications and providing outstanding customer service. Ideal candidates possess a background in hospitality or hotel management, showcasing strong organizational skills and a commitment to exceeding expectations. Your proactive engagement will create personal connections with guests, ensuring their needs are met.
Key Responsibilities:
• Answer internal and external calls professionally
• Deliver outstanding guest service and rapport
• Promote lodge activities and surrounding area
• Manage room assignments and guest inventory
• Coordinate with housekeeping for arrivals and departures
Requirements:
• Hospitality degree or diploma preferred
• Previous experience in a front-office role
• Excellent multitasking and...
You will contribute to guest satisfaction by managing phone communications and providing outstanding customer service. Ideal candidates possess a background in hospitality or hotel management, showcasing strong organizational skills and a commitment to exceeding expectations. Your proactive engagement will create personal connections with guests, ensuring their needs are met.
Key Responsibilities:
• Answer internal and external calls professionally
• Deliver outstanding guest service and rapport
• Promote lodge activities and surrounding area
• Manage room assignments and guest inventory
• Coordinate with housekeeping for arrivals and departures
Requirements:
• Hospitality degree or diploma preferred
• Previous experience in a front-office role
• Excellent multitasking and...