Switchboard Operator

ISS

📍 Worcester, England, United Kingdom

Permanent Communications Equipment Operators Posted January 30, 2026

Job Description

Switchboard Operator

Contract: Healthcare

Location: Worcester, WR5 1DD

Hours of work: 37.5

Working Pattern: 8-week rolling rota with the following shift times: 06:00-14:00 / 14:00-22:00 / 22:00-06:00 / 08:00-16:00

Contract Type: Permanent

Hourly Rate: £12.50 - £18.75

Looking for a rewarding role in a fast-paced, essential service?
We’re recruiting a full-time Switchboard Operator to join our team at Worcestershire Royal Hospital.

As the first point of contact for many patients, relatives and staff, you’ll play a vital role in ensuring calls are handled quickly, accurately and with professionalism.

Our department manages over 3,000 calls per day, including emergency and urgent inquiries, so you’ll be joining a team that truly keeps the hospital connected. 

The Role

  • Answer internal and external calls within agreed KPI and SLA targets.
  • P...