Job Description
We are seeking multiple System Administrators with strong customer‑service skills to provide in‑person technical support across several workplace locations. These roles focus on workstation readiness, device connectivity, user coaching, and general hardware/software troubleshooting in a fast‑paced environment.
Key Responsibilities
- Conduct floor‑walks to ensure all workstations are fully functional, including monitors, docking stations, peripherals, and network connections.
- Provide in‑person assistance to users on connecting laptops and mobile devices to wireless networks, peripherals, and virtual meeting setups.
- Support users with common office applications such as Microsoft Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and SharePoint.
- Offer basic troubleshooting for software and hardware issues, including laptops, smartphones, docking stations, and other peripherals.
- Assist with IT equipment moves, s...