Job Description
Job Title: System Engineer Voice Data Support
- Voice & Data
Job Description
Responsibilities:
Deployment, installation, testing and commissioning of systems and parts in customers premises.
To carry our preventive and corrective maintenance.
Diagnosing, troubleshooting system & network and solving related hardware or software faults.
Analyse, follow-up and resolve any support enquiries from customers and vendors.
Collaborate with the team to identify, troubleshoot and find resolution for technical problems.
Continuously maintain, improve and share on technical knowledge and explore in new technologies together with the team.
To provide telephone and remote support.
To conduct user and technical training, where applicable.
Able to prioritize and manage few open cases at a time.
Establish a good working relationship with customers.
Able to work outside of normal working hours or week...