Systems and Support Assistant

About this opportunity

We are looking to recruit a Systems and Support Assistant to join our Technology Team. This role will suit applicants who have some experience of working within a Technical Support role and are keen to develop their IT knowledge further. You will be responsible for providing remote IT Technical Support to a user base of over 520 people along with face‑to‑face support throughout our offices.

Supported by other members of our Technology Helpdesk team, this role will give you the opportunity to develop a wide range of skills while working for a leading employer in the South West.

Responsibilities

• Logging helpdesk calls and providing assistance to resolve issues
• Email administration such as releasing quarantined emails
• Day‑to‑day administration of our Cloud‑based software
• User account administration
• Day‑to‑day administration of our Cloud‑based file sharing service
• Asset logging / ...