Systems Operations Engineer
Rise Technical
📍 Norwich, England, United Kingdom
Job Description
Systems Operation Engineer
Norwich - Hybrid
£45,000 - £50,000 + Holidays + Career progression + Short working week + Employee Discount Benefits + Great working Culture + Hybrid Working
Are you a technically strong Systems & Operations Engineer looking to take ownership of mission-critical systems, acting as the technical authority across cloud, on-prem and front-end platforms in a 24/7 operational environment?
This role sits at the heart of service reliability, where you will diagnose and resolve complex, high-impact incidents across applications, infrastructure and cloud services. Acting as the senior escalation point, you will lead third-line support activities, prevent recurring issues through root cause analysis, and support the delivery of always-on services.
You will work across modern technologies including AWS, Azure, Linux, Windows, APIs and serverless platforms, collaborating closely with internal teams and external suppliers....