Job Description
Job Title: Team Leader – Admission Counseling Department: Admissions / Counseling Location: Mohali, Punjab Reports To: Manager / Head – Admissions Job Summary The Team Leader – Admission Counseling is responsible for leading a team of admission counselors, ensuring achievement of admission targets, improving lead conversion rates, maintaining counseling quality, and delivering an excellent student and parent experience throughout the admission process. Key Responsibilities Team Management & Leadership Lead, mentor, and motivate a team of admission counselors. Conduct daily huddles, performance reviews, and coaching sessions. Manage team productivity, attendance, and engagement. Admissions Target Achievement Drive monthly, quarterly, and annual admission targets. Monitor individual and team conversion performance. Develop strategies to maximize enrollments and revenue. Lead Management & Conversion Ensure proper lead allocation and follow-up. Track inquiry-to-admission conversion ratios....