Team Manager – Digital Solutions & Service Analytics
OCBC
📍 cyberjaya, selangor, Malaysia
Job Description
Why Join
As a Business Support in OCBC, you will be the backbone of our operations, ensuring seamless day‑to‑day activities and providing critical support to our teams. You will have the opportunity to work with various stakeholders, build strong relationships, and contribute to the bank's success. Your role will be vital in enabling our teams to focus on delivering exceptional customer experiences.
How you succeed
As a Team Manager of the Digital Solutions & Service Analytics team, you will play a key role in driving digital initiatives & delivering insights through data analysis, to enhance efficiency, productivity and customer experience as part of the workforce transformation and digitalisation. You will lead a team handling digital projects, systems support, MIS reporting, and data analysis.
What you do
Project Management
- Track project milestones, risks, and budgets, ensuring alignment with business goals. <...