Tech Process Team Lead
Google Operations Center
📍 Philippines, Philippines, Philippines
Job Description
Join Us
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us
As a Tech Process Team Lead, you will be responsible for supporting our partners on the payment processing and facilitation on monetized Google products.
A Tech Process Team Lead collaborates closely with operations, engineering, and finance groups to create or document technical solutions and resolve partner issues through technical troubleshooting.
Position Responsibilities
Manage a team of tech process analysts and quality analyst
Manage team workload to ensure even distribution of responsibilities and provide development opportunities
Establish, maintain, and improve processes, training, and feedback mechanisms to ensure team KP...