Job Description
**Join Vonage and help us innovate cloud communications for businesses worldwide!
**:Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning.We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company!
**Why does this role matter?
**As a Level 1 Technical Support Engineer for our API Support group, you will deliver first-class support to our rapidly growing customer base.Our Support Engineers demonstrate excellent communication skills, sound judgment, and strong organizational habits to ensure that every customer issue receives the appropriate attention.
**What will you do?
**- Provide customers with lightning-fast response and resolution times and excellent communication, so they are delighted with the Vonage service.
- Communicate effectively (both verbal and written) with ou...