Job Description
Job Title: Tech Support Intern
Location: Pakistan
Type: Internship
Duration: 3–6 months
Role Overview:
Plutus21 is seeking a Tech Support Intern to support our internal teams by providing first-level technical assistance and troubleshooting support. This role is ideal for 3rd or 4th year university students who are interested in IT support, systems, and enterprise technology environments.
Youll gain hands-on experience working with real users, real systems, and real-world technical issues, while learning professional IT support practices in a fast-paced environment.
Key Responsibilities:
- Provide first-level technical support for hardware, software, and system-related issues
- Assist employees with troubleshooting desktops, laptops, printers, and basic network issues
- Support common software tools (email, collaboration tools, operating systems)
- Log, track, and resolve support tickets in a timel...