Tech Support Specialist — Own & Resolve Customer Issues

Upcap

📍 , , Philippines, , , Philippines, Philippines

Full-time IT & Technology Posted March 02, 2026

Job Description

A customer service solutions provider in the Philippines is looking for a Technical Support Representative. This role involves handling customer inquiries and resolving technical issues through phone, email, or chat with a strong focus on service quality. The ideal candidate will be a Senior High School graduate or college undergraduate, customer-oriented, and possess basic knowledge of Fiber Optics Technology and network troubleshooting. The position offers an opportunity to engage directly with customers and assist them effectively.
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