Technical Account Manager - OpenShift - (Riyadh, Saudi Arabia)
Red Hat Saudi Arabia Limited
📍 Riyadh, Riyadh Province, Saudi Arabia
Job Description
About the Job:
Red Hat's Technical Services team is looking for an experienced, enterprise-level engineer to join us as a OpenShift Technical Account Manager (TAM) in Saudi. In this role, you'll work with a small set of key customers to provide hands-on technical and architectural guidance for the Red Hat OpenShift Container Platform.
At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and commun...