Technical & Customer Assistance Agent - Relocation Included
Confidential
📍 Berlin, Berlin, Germany
Job Description
About the Role
German Speakers Wanted! Join our support centers in Lisbon, Athens, or Barcelona. Provide excellent service to international customers and enjoy relocation benefits, paid training, and opportunities for promotion in a global company.
In this role, you will be the first point of contact for customers, helping them with questions, technical issues, and product information. Youll be trained to deliver excellent service and become part of a friendly, multicultural team.
Responsibilities
-
Handle customer inquiries via phone, email, and live chat in a professional and timely manner
-
Provide clear and effective solutions to technical or service-related issues
-
Support customers with account setup, billing, orders, or product use
-
Document and update customer records in the system
-
Collaborate with c...