Technical Customer Service Advisor (Bathrooms)

Honeycomb is delighted to be working alongside our client, a leading wholesale business to recruit a Technical Customer Service Advisor (Bathrooms) to join their team in Newtownards. Our client is experiencing continual demand within the industry making it a great time to join a well-established team. This is a varied role and presents with excellent opportunities for long-term career progression within an exceptional working environment.

The Role

• Investigating and solving customer queries- providing product knowledge.
• High level customer service, offering technical support and guidance on products.
• Identifying technical faults or issues and escalating to the Technical R&D team.
• Updating and maintaining database with all the correct information and reports.

The Person

• A customer service professional, ideally someone with previous experie...