Technical Lead: CRM Architecture in Toronto

Thecodecrackers

📍 toronto, on, Canada

Full-time IT & Technology Posted May 26, 2026

Job Description

Drive impactful change as a Technical Lead for CRM Architecture with the Office of the Public Guardian and Trustee (OPGT) in Toronto. This role centers around Dynamics 365 CE data migration.

As a Technical Lead, you will spearhead the migration of legacy data into Dynamics 365 Customer Engagement, ensuring a seamless transition and efficient system performance. You’ll collaborate with teams to establish integration points and customize workflows, contributing to a robust CRM framework.

Key Responsibilities:
• Lead comprehensive data migration initiatives to Dynamics 365 CE
• Define workflows, business rules, and security measures
• Manage ongoing system optimization and performance metrics
• Provide training and support to team members post-migration
• Ensure compliance with government guidelines and best practices

Requirements:
• At least 1 year of CRM architecture experience with Dynamics 365 CE
• Famili...