Technical Lead in NG911 Deployment

Athena by Versaterm

📍 saint georges, qc, Canada

Full-time IT & Technology Posted June 12, 2026

Job Description

Take the lead in advanced technical deployment with Versaterm as the Technical Lead NG911. This role emphasizes expertise in telephony solutions while engaging in project management within critical environments.

As the Technical Lead NG911, you will oversee Level 2 and Level 3 technical resources, ensuring the integrity of installations and project implementations. You will engage with complex telephony environments, including NG911 and healthcare sectors, providing leadership in advanced troubleshooting and team development.

Key Responsibilities: • Manage Level 2 and Level 3 technical resources effectively • Lead deployments from design to production • Assist in performance evaluations of technical staff • Validate technical architectures against NG911 standards • Serve as the primary escalation point for complex issues

Requirements: • Degree in Telecommunications or related field • 8 to 12 years of VoIP experience • Proven track record in complex customer d...