Technical Operations Analyst (US Based Remote Working Options Available)
Ametris
📍 Pensacola, Florida, United States
Job Description
We are looking for an entry-level Technical Operations Analyst to support day-to-day technical operations, system reliability, documentation, monitoring, issue triage, and process execution.
This role is designed for someone early in their technical career who has strong problem-solving ability, reliability, curiosity, and a desire to learn. Prior DevOps, cloud, or infrastructure experience is helpful, but not required.
The right candidate will be trained over time in the tools, systems, workflows, and operational practices used by the team. This is a hands-on learning role with a growth path toward DevOps, cloud operations, infrastructure support, release operations, or platform engineering.
The essential duties and responsibilities for this role include:
- Monitor system dashboards, alerts, tickets, and operational queues.
- Assist with initial triage of technical issues and escalate w...