Technical Operations Engineer
S
Silentmode Sdn. Bhd.
📍 Bangi, Selangor, Malaysia
Job Description
- Manage product deployment activities, ensuring successful installations and configurations for clients.
- Collaborate with clients to gather deployment requirements and tailor configurations to meet specific needs.
- Troubleshoot deployment issues and provide solutions, ensuring minimal downtime.
- Develop and implement preventive maintenance plans and schedules for product systems.
- Perform routine system checks, updates, and maintenance tasks to ensure optimal system performance.
- Identify and address potential issues proactively to prevent downtime or disruptions.
- Serve as a technical expert, assisting Tier 1 and Tier 2 support personnel in resolving complex technical issues and challenges.
- Prepare related document, process and procedure that is required to optimize operations, enhance efficiency, and ensure alignment within the section /department.
- Collaborate with cross-functional teams, includ...