Technical Program Manager
T
Toshiba Global Commerce Solutions - External
📍 Guadalajara, Jalisco, Mexico
Job Description
The Sr. Technical Program Manager (STPgM) owns the end-to-end delivery of complex, client-facing software programs. This role turns business strategy into reality, driving alignment across customer needs, product priorities, and technical delivery. The STPgM ensures every release is delivered on time, with quality, and measurable value, using industry-standard delivery metrics to manage performance, risk, and predictability. When projects falter, the STPgM moves fast—stabilizing red and yellow programs, restoring confidence, and driving outcomes. Up to 30% travel required.
Responsibilities
Program Delivery & Execution
- Lead and own execution for multi-track client programs—scope, schedule, budget, and quality.
- Apply delivery and DORA metrics to measure progress, spot risk early, and accelerate performance.
- Execute rapid recovery plans for troubled programs through structured root cause analysis and decisive action.