Job Description
Are you interested in starting or focusing your career in the technology and software area?
We are looking for Technical Support Agents with Portuguese to provide technical assistance to a project with a world leading software development company.
If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply
Requirements:
- Excellent interpersonal and communication skills in Portuguese (native) and English (advanced).
- Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)
- Ability to handle diverse customer situations, with empathy and professionalism.
- Critical and logical thinking for effective problem solving
What will you do in this role?
- Assist external/internal us...