Technical Support Analyst: FinTech Troubleshooter

A financial technology company located in Mexico City is seeking a Technical Support Analyst to provide assistance and support to customers, resolving complex technical issues. The ideal candidate will have a Bachelor's in Computer Science or a related field and experience in a high-tier technical support environment. Responsibilities include diagnosing technical questions, investigating incidents, and collaborating with product and engineering teams. A strong focus on customer experience and technical skills are essential for this role.
#J-18808-Ljbffr

Apply for this Position