Technical Support Analyst I

CSG

📍 India, India, India

Full time Computer Occupations Posted February 27, 2026

Job Description

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Job Profile Technical Support Analyst I

Key Responsibilities

To be considered for this role, candidates should meet the following criteria:

  • 2-4 years of work experience in software industry and application support experience.
  • Degree in Information Technology; Computer Science, Engineering
  • Sound knowledge on Billing and Rating.
  • Good knowledge of Telecommunication environment and customer services procedures.
  • Telecom billing experience with strong SQL /Unix knowledge
  • Experience in at least one scripting language, such as Shell/PowerShell/Python/Perl
  • Subject matter expert in an area of operation support, billing system, provisioning, and other technical areas e.g., Oracle database, RedHat, Linux or Unix OS, etc.