Technical Support Analyst - Integration Application Support
First Advantage
📍 Bengaluru, Karnataka, India
Job Description
A bout The Role: This role is currently remote, and the position's core hours are North American.
We are seeking a skilled and dedicated A pplication Support role - Integrations Specialist (Tier 2) is responsible for providing day-to-day technical support and maintenance for integration applications in a production environment.
This role focuses on ensuring seamless data exchange, high system availability, and timely issue resolution across various applications and interfaces.
The ideal candidate will have a strong understanding of integration technologies, excellent problem-solving skills, and the ability to collaborate effectively with technical teams, business users, and third-party vendors.
Monitor, identify, analyze, and resolve issues related to integration processes, data transfer, and application perf...