Technical Support Analyst

We are seeking a Technical Support Analyst to join a fast-paced, high-volume Technical Support team. This role provides front-line technical assistance to internal users, supporting both office-based and field environments. The ideal candidate is comfortable multitasking, troubleshooting a wide range of technical issues, and delivering an excellent customer experience under pressure.

This is an onsite position in Milwaukee, WI and is not eligible for remote work.

Key Responsibilities

• Provide omni-channel technical support (chat, , and ticketing systems) in a high-pressure environment, including managing multiple simultaneous interactions.
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