Job Description
Technical Support Analyst
Req ID: 47454
Job Location (Short): Osasco, BRA
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Category: Sales
Work Location Type: On-site
As our new Technical Support Analyst, you will support our customers regarding the correct application of our refrigeration and air conditioning products and solutions.
In this role, you’ll be responsible for:
+ Supporting sales KAMs in winning new business and opportunities
+ Delivering high-level after-sales support to our customers
+ Supporting warranty analysis and process for complaints raised by customers
+ Ensure all customer claims are registered and treated in a very professional way.
+ Diagnosing breakdown problems & troubleshooting in complex refrigeration and Air Conditioning systems.
+ Support customers with their technical doubts, select or recommend products, guide installation and ...
Req ID: 47454
Job Location (Short): Osasco, BRA
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Category: Sales
Work Location Type: On-site
As our new Technical Support Analyst, you will support our customers regarding the correct application of our refrigeration and air conditioning products and solutions.
In this role, you’ll be responsible for:
+ Supporting sales KAMs in winning new business and opportunities
+ Delivering high-level after-sales support to our customers
+ Supporting warranty analysis and process for complaints raised by customers
+ Ensure all customer claims are registered and treated in a very professional way.
+ Diagnosing breakdown problems & troubleshooting in complex refrigeration and Air Conditioning systems.
+ Support customers with their technical doubts, select or recommend products, guide installation and ...