Technical Support Assistant

PT SMART Tbk

📍 Kampar, Perak, Malaysia

Full-time Computer Occupations Posted February 19, 2026

Job Description

Description

:
  • Provide education and technical guidance on proper planting techniques for oil palm seedlings, both in the pre-nursery and main nursery stages.

  • Follow up on all issues and complaints received by Damimas related to field problems such as poor growth, abnormalities, or non-compliance with maintenance standards, including conducting investigations and providing solutions.

  • Document and report all customer visit results, to be used for evaluation and follow-up actions for continuous improvement.

  • Build customer trust and loyalty to ensure they continue purchasing from Damimas by maintaining good communication, relationships, and providing consultation for any inquiries.

  • Conduct socialization or outreach regarding Damimas products to potential customers, including farmers, cooperatives, and companies.

  • Monitor Damimas material used for observation or research in internal or exter...