Technical Support Engineer (2nd Line)

Job Title: 2nd Line Support Engineer – Networking & Infrastructure Support

Salary: £30,000- £37,000

Location: Birmingham

A growing organisation is seeking a Level 2 Support Engineer with a strong networking and infrastructure background to join their technical support team. This role is ideal for a proactive IT professional who enjoys troubleshooting complex issues across networking, virtualisation, and cloud environments while supporting a busy enterprise infrastructure

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Key Responsibiliti

• esProvide Level 2 technical suppo rt across networking, infrastructure, and cloud service
• s.Troubleshoot complex networking issu es, including VLANs, routing, and switchin
• g.Configure and maintain VLANs, ACLs, and firewall polici e
• s.Diagnose Spanning Tree issu es and network performance problem
• s.Support and maintain firewall, sw...