Job Description
Years of Experience:
1 – 3 years of experience in Technical Support / BPO industry, preferably both in chat and Voice process.
Freshers can also apply.
Mandatory Skills:
Excellent communication skills in English (both spoken and written)
Basic to advanced knowledge of computers (software)
Working knowledge of internet and networking
Typing speed - minimum 35 wpm with 100% accuracy
Attention to detail is a must along with accuracy in the chats
Ability to follow instructions as directed
Willingness to work in 24 x 7 work environment
Desired Skills:
Self-motivated with excellent interpersonal skills
Innovative and self-starter
Ability to work with minimum supervision
Detail and analytical orientation
Problem solving and conflict resolution skills
Demonstrated ability to work in a fast paced environment
Abili...