Technical Support Engineer
ACTIONLAB IT SERVICES PHIL. CORP.
📍 Dumaguete, Gitnang Kabisayaan, Philippines
Job Description
We are ActionLabs
We offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.
With more than a decade of experience, trusted technology partners, nationwide presence, and a team of competent industry professionals, we aim to deliver Managed Services Anytime, Anywhere to help businesses excel in their respective fields with improved internal and external operations.
Brief Description of Work and Responsibilities:
· Respond to technical support requests via phone, chat, email, or in person.
· Diagnose and troubleshoot hardware, software, and network issues.
· Install, configure, and maintain operating systems, software applications, and peripheral equipment.
· Support desktop, laptop, printer, and mobile device issues.
· Provide remote trou...