Technical support Engineer - L1
Confidential
📍 Mexico City, Federal District, Mexico
Job Description
We help our clients enhance their talent attraction capacities, especially in technological profiles.
We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.
We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.
Required:
1. Basic Telecom, MS-Office, ATT Products, Networks Fundamentals, Network Design Level 1
2. Excellent written and verbal skills in English (CEFR B2 and above)
3. Responsible for supporting the WAN/LAN infrastructures for several accounts
4. Provide life-cycle management, quality assurance, customer communications and technical troubl...