Technical Support Engineer
F
FiveRivers Technologies
📍 Lahore, پنجاب, Pakistan
Job Description
FiveRivers Technologies is looking for a proactive and technically strong Support Engineer to join our team. The ideal candidate will be responsible for troubleshooting technical issues, supporting clients, and ensuring smooth system performance.
Responsibilities
Troubleshoot and resolve database and data integration issues using SQL and ERP knowledge.
Troubleshoot data ingestion issues and perform network troubleshooting to ensure seamless data flow.
Support customers in leveraging analytics, dashboards, and workbench tools to manage shortages, inventory, and procurement tasks.
Analyze and resolve issues related to data synchronization, log analysis, and system integrations (AWS, Git, CI/CD).
Collaborate with Customer Success, Product, and Engineering teams to address customer needs and drive continuous improvement.
Create and maintain clear documentation for internal teams and customers.
Contribute to standard work processes, ensuring consistency and best prac...
Responsibilities
Troubleshoot and resolve database and data integration issues using SQL and ERP knowledge.
Troubleshoot data ingestion issues and perform network troubleshooting to ensure seamless data flow.
Support customers in leveraging analytics, dashboards, and workbench tools to manage shortages, inventory, and procurement tasks.
Analyze and resolve issues related to data synchronization, log analysis, and system integrations (AWS, Git, CI/CD).
Collaborate with Customer Success, Product, and Engineering teams to address customer needs and drive continuous improvement.
Create and maintain clear documentation for internal teams and customers.
Contribute to standard work processes, ensuring consistency and best prac...