Technical Support Engineer
I
Integrated Computer Systems, Inc.
📍 Mandaluyong, Metro Manila, Philippines
Job Description
Office Support Positions
Sales and Marketing Positions
Technical Support Positions
Technical Support Engineer (Cebu)
Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:
Being the resource person on entry-level IT-based products and solutions.
Doing evaluation and testing on entry-level IT products.
Provide resolution to escalated problems on supported entry-level IT products and software.
Responsibilities
To do on-site diagnosis, isolation and assessment of computer related technical problems; troubleshooting and preventive maintenance of PCs, laptops and printers.
Qualifications
A degree holder; associate; diploma in any computer-related course
At least one (1) year working experience in hands-on technical support, preferably in an IT or related industry
Above average communication skills and with strong customer service orientation
Fresh graduates are welcome to apply, provided...
Sales and Marketing Positions
Technical Support Positions
Technical Support Engineer (Cebu)
Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:
Being the resource person on entry-level IT-based products and solutions.
Doing evaluation and testing on entry-level IT products.
Provide resolution to escalated problems on supported entry-level IT products and software.
Responsibilities
To do on-site diagnosis, isolation and assessment of computer related technical problems; troubleshooting and preventive maintenance of PCs, laptops and printers.
Qualifications
A degree holder; associate; diploma in any computer-related course
At least one (1) year working experience in hands-on technical support, preferably in an IT or related industry
Above average communication skills and with strong customer service orientation
Fresh graduates are welcome to apply, provided...