Technical Support Engineer
A
Advanced Energy Management Limited
📍 quezon city, metro manila, Philippines
Job Description
Position Title
Technical Support Engineer
About Advanced Energy
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know‑how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award‑winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
Responsibilities
- Serve Americas and Europe customers at Call Center via phone, email or online chat for all Advanced Energy products, including technical or selling related query
- Identify & record all inquiries clearly, and response on time accordingly
- Provide technical documents and related information to customers
- Recognize customer real needs and promote product & peripheral solutio...