Technical support engineer
C
Confidential
📍 thiruvananthapuram, kerala, India
Job Description
Hiring for Support L1/L2 engineer
Work location : Kochi, Kerala
We’re hiring for our client for a skille d Support L1/L2 engine er with 2–6 years of experience
Role Overview
We’re hiring for our client for a skilled L1/L2 Support Engineer – Saa S Operations. This hire is for the global Support & Operations team to provide Level 1 and Level 2 support for Saa S clients. This role involves rotating shifts, including evening and night shifts, with all work conducted in English.
Key Responsibilities:
Provide L1 (phone/email) and L2 (troubleshooting and resolution) support.
Monitor and manage Saa S platforms, ensuring smooth operations.
Perform daily operational tasks, including shift and weekend coverage.
Support release management and automation activities.
Contribute to process improvements and operational efficiency.
Participate in occasional onsite assignments when required.
Skills Required:
Strong knowledge of Linux operating systems
Experience...
Work location : Kochi, Kerala
We’re hiring for our client for a skille d Support L1/L2 engine er with 2–6 years of experience
Role Overview
We’re hiring for our client for a skilled L1/L2 Support Engineer – Saa S Operations. This hire is for the global Support & Operations team to provide Level 1 and Level 2 support for Saa S clients. This role involves rotating shifts, including evening and night shifts, with all work conducted in English.
Key Responsibilities:
Provide L1 (phone/email) and L2 (troubleshooting and resolution) support.
Monitor and manage Saa S platforms, ensuring smooth operations.
Perform daily operational tasks, including shift and weekend coverage.
Support release management and automation activities.
Contribute to process improvements and operational efficiency.
Participate in occasional onsite assignments when required.
Skills Required:
Strong knowledge of Linux operating systems
Experience...