Technical Support Engineer - Tier 2 (8am-5pm)

Are you passionate about working directly with customers and immediately impacting their success? We are looking for an exceptional person to join our Technical Support team in providing efficient and accurate technical assistance to ensure complete customer satisfaction for our growing customer base of online video publishers. The ideal candidate is a dedicated problem solver, passionate about rich media technologies, and a proven customer advocate. We are looking for someone who is highly motivated with strong technical experience, excellent written and verbal communication skills and high enthusiasm for customer success. 

As a member of Technical Support, you will be part of a Global team interacting closely with Support offices in the US, Europe, Australia, Korea and Japan, as well as with customers around the world.

Working for Brightcove will give ...