Technical Support Intern

Razer

📍 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Full time Computer Occupations Posted June 19, 2026

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Job Description

Job Responsibilities :
Technical Support Intern responsible for handling internal and external support cases, performing troubleshooting, and leveraging AI-assisted tools to improve response quality, efficiency, and issue resolution in a fast-paced support environment.Key Responsibilities:
Monitor and manage alerts on Slack and AWS dashboards.
Provide technical support and troubleshoot issues with internal teams and external stakeholders.
Use analytical and problem-solving skills to identify and resolve daily issues.
Gain exposure to AWS services such as CloudWatch, Lambda, SQS, RDS, ElastiCache, SES, ECS, microservices, dockerization, and containerization.
AI-Assisted Responsibilities:
Utilize AI-assisted tools for investigation, knowledge analysis, and log analysis to support troubleshooting and case investigation.
Leverage AI-generated insights to improve response quality and reduce reso...
                

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Job Details

Location

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Job Type

Full time