Job Description
WHO WE ARE
Duda, the premier website builder for web professionals, marketing agencies and Vertical SaaS companies, serves small businesses through partnerships with major tech and media giants like GoDaddy, TripAdvisor, and ZenBusiness. Duda is a profitable business; our platform has powered over 1 million websites, and we’re backed by $100 million investment from notable investors.
A DAY IN THE LIFE
We’re seeking an experienced Manager to help grow and scale our world class Technical Support team in Brazil as well as bring their ideas and innovation to help continue to evolve the Global Support Team.
WHAT YOU WILL DO
- Manage, mentor, and support the Brazil-based Technical Support team (located in Florianópolis).
- Foster a high-performance culture focused on collaboration, accountability, and service excellence.
- Identify skill gaps and provide coaching as well as create gro...