Technical Support Manager
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Expo Centric
📍 Philippines, Philippines, Philippines
Job Description
Are you a tech‑savvy customer experience expert who loves solving problems and building systems that scale?
Expo Centric is looking for a Customer Success Manager to support our Exhibit Central product line.
This role is perfect for someone who enjoys working across customer experience, product knowledge, order workflows, and process improvement — all while leading a growing customer service team.
At Expo Centric, every role contributes to delivering exceptional experiences for our clients. We build teams that reflect our values: Courage, Curiosity, Selflessness, Judgement, and Communication.
Get to know us:
What You'll Do
Customer Experience & Success
- Manage enquiries, briefs, product questions, issue resolution, and escalations.
- Provide clear product explanations and accurate guidance for Exhibit Central products.
- Build long-term customer relationships and improve customer satisfaction.
- Collaborate w...