Technical Support Representative

Technical Support Representative | Easy Account

Virtual Processing | Up to 28K Salary Package + Incentives and more

Job Responsibilities:

• Respond to customer inquiries via chat in a timely and professional manner
• Provide accurate information regarding products, services, and account-related concerns
• Resolve customer issues while maintaining high customer satisfaction
• Accurately document all customer interactions in the system
• Meet established quality and productivity targets

Qualifications:

• Senior High School Graduate or Fresh Graduate
• With or without BPO experience
• Strong written English communication skills
• Basic computer navigation skills
• Willing to work on shifting schedules, weekends, and holidays if required
• Amenable to work onsite if necessary

Compensation & Benefits:

• Up to 28,000 Sal...