Technical Support Representative Vancouver Island
M
Marine
📍 vancouver, metro vancouver regional district, Canada
Job Description
Step into the role of Technical Services Representative at Dometic on Vancouver Island, BC, where you will provide essential support for the boating industry. Utilize your engineering background to assist our growing customer base effectively.
You will be a key member of the Marine Division, focusing on troubleshooting and technical support via phone and email. Your responsibilities will involve maintaining accuracy in internal documents and assisting with the preparation of technical materials. Strong communication and organizational skills are crucial to success in this dynamic environment.
Key Responsibilities:
• Provide technical assistance to customers and stakeholders
• Identify and document product improvements from the field
• Assist in creating and updating technical manuals
• Help Warranty Department with warranty return analysis
• Compile and report field trends to engineering teams
Requirements:
• Co...
You will be a key member of the Marine Division, focusing on troubleshooting and technical support via phone and email. Your responsibilities will involve maintaining accuracy in internal documents and assisting with the preparation of technical materials. Strong communication and organizational skills are crucial to success in this dynamic environment.
Key Responsibilities:
• Provide technical assistance to customers and stakeholders
• Identify and document product improvements from the field
• Assist in creating and updating technical manuals
• Help Warranty Department with warranty return analysis
• Compile and report field trends to engineering teams
Requirements:
• Co...